IMPORTANT – PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE. YOUR USE OF THIS WEBSITE AND/OR ITS CONTENTS INDICATE THAT YOU HAVE READ THESE TERMS, THAT YOU UNDERSTAND THEM, AND THAT YOU ACCEPT THEM AS PRESENTED. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THE WEBSITE.
1. Voice OnClick Website
Voice OnClick is a trading name for the services of ECOWAY Incorporated., Ridgefiled, NJ, USA, and its representative companies.
2. Restrictions on Use of Materials
Materials in this website are Copyrighted and all rights are reserved. Text, graphics, databases, HTML code, and other intellectual property are protected by US and International Copyright Laws, and may not be copied, reprinted, published, reengineered, translated, hosted, or otherwise distributed by any means without explicit permission. All of the trademarks on this site are trademarks of Voice OnClick or of other owners used with their permission.
3. Voice OnClick Products and Services
3.1 Live Receptionist services, for which charges apply, include:
Live Operator telephone answering 24 hours a day 7 days a week.
Voicemail
E-fax
Call Diversions
Message notification (SMS and/or Email)
Other services that may be introduced from time to time
3.2 Outbound Communications traffic, for which charges apply, includes receiving and forwarding Fax messages, SMS and Call Diversions. These services attract
usage charges (See 4. Pricing).
3.3 I understand that I will be contacted by Voice OnClick after using any of the online online form(s). I can opt out of receiving any further correspondence by emailing
info@voiceonclick.com
3.4 All emails to the customer will be sent to the email address provided by the customer at online form(s). Voice Onclick will expect that the customer will ensure
there is sufficient space in his/her inbox to receive all emails and that the customer checks his/her email regularly – regularly being about one time a day.
4. Pricing
Subscription fees are charged monthly in advance as per scheduled below. Subscriptions are automatically renewed on the monthly anniversary of initial signup
unless cancelled by submitting a support ticket by logging in to the client area prior to 30 days before the renewal date including the date you wish to cancel.
Plans
Economy $110 per month. / $1.95 /min. thereafter
Standart $200 per month / $1.80 /min. thereafter
Pro $400 per month / $1.70 /min. thereafter
Enterprise $780 per month / $1.55 /min. thereafter
Add on services pricing
E-fax $15 per month
Additional voicemail account $10 per month per account
Additional local number $20 per month
Additional toll free number $25 per month
Appointment scheduling $60 per month
5. Conditions of Use
In accepting a subscription to the Voice OnClick products and services with Voice OnClick, or through any Channel Partner with whom Voice OnClick may be acting as a Service Provider, the Subscriber (Subscriber) AGREES to the following terms and conditions of use:
(a) Subscriber acknowledges and accepts clauses (1) and (3) above;
(b) On completion of a registration form, a unique telephone number shall be allocated to Subscriber, for a trial period or such other time that shall be determined by Voice OnClick;
(c) Subscriber may retain that number for that trial period;
(d) At the end of that trial period, if Subscriber does not use any of the Voice OnClick services as set out in (3) above, Voice OnClick shall be entitled to cancel service to Subscriber;
(e) In the event that the service is cancelled, the telephone number allocated to Subscriber shall be relinquished, for use as Voice OnClick sees fit.
(f) Upon cancellation of the service, Voice OnClick shall not take any responsibility whatsoever for receipt and delivery of any call sent to Subscriber’s Voice OnClick number subsequent to that cancellation;
(g) Voice OnClick shall be entitled at any time to withdraw services at any time, and Subscriber’s telephone number, without notice, for whatever reason;
(i) Subscriber shall not transmit or cause to transmit any material that is derogatory, racist, abusive, threatening, obscene, hateful or in any other way objectionable to others or illegal;
(j) Subscriber shall not use any services provided by Voice OnClick to ‘spam’ or cause mischief to others;
(k) If Subscriber ‘spams’, or causes any nuisance using any of the services, Voice OnClick shall, at its sole discretion, and without prior notice withdraw services to Subscriber;
(l) In the event that there is any cause whatsoever to believe that the service provided by Voice OnClick is being used to contravene any law, that service shall be immediately cancelled. Any such cancellation shall be at the sole discretion of Voice OnClick, and shall be done without notice to Subscriber or recourse to Voice OnClick.
(m) Voice OnClick does not monitor, nor take any responsibility whatsoever, for quality, accuracy and the content of the information or messages that are received on behalf of the Subscriber.
(n) Free Trials are not applicable for prior Voice OnClick Clients, casual clients or new clients that require Voice OnClick services for promotional and advertising campaigns.
(o) Voice OnClick does not take any responsibility for inbound calls made by telemarketers, misdialed numbers, promotional companies or callers not wanting to leave a message. These types of calls are chargeable as per the nominated subscription and are referred to as inbound calls.
(p) Voice OnClick has a fair usage policy in place. The fair usage policy gives the client the use of Voice OnClick services allowing a reasonable usage on their free trial account. Potential clients that have excessive usage on free trials will be notified by email and may have a shorter time limit placed on their trial.
6. Disclaimer
VOICE ONCLICK MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE WEBSITE, ITS CONTENTS, THE LINKS, OR ANY INFORMATION
PRESENTED. THE WEBSITE IS PROVIDED “AS IS”, AND VOICE ONCLICK EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED. THIS DISCLAIMER INCLUDES ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. YOU ARE SOLELY RESPONSIBLE FOR YOUR USE OF THE WEBSITE AND ITS CONTENTS. YOU AGREE TO WAIVE ALL LIABILITY OR CLAIM AGAINST VOICE ONCLICK THAT MAY RESULT OF YOUR USE OF THE WEBSITE AND ITS CONTETNTS. VOICE ONCLICK IS NOT RESPONSIBLE FOR ANY DIRECT, INDIRECT,SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE DISCLAIMERS AND LIMITATIONS ON LIABILITY SHALL APPLY TO THE MAXIMUM EXTENT ALLOWED BY LAW.
7. Changes to the Terms & Conditions
Voice OnClick reserves the right to revise its policies at any time without notice. Such changes will be posted on the web-site on terms & conditions page at
www.voiceonclick.com/terms and customers are advised to check it regularly to receive these updates.
8. General
8.1 The submission of a registration through our online forms to Voice OnClick, by web, post, hand, fax, or email, constitutes agreement to these Terms & Conditions, including amendments thereto, by the customer.
8.2 Voice Onclick ensures that all client information is held as private and confidential. Information collected in writing and/or verbally can and may be used for internal auditing purposes. Please note that all our calls may be recorded or monitored for training and information purposes.
9. Proper Law
This Agreement will be governed by and construed pursuant to the laws of New Jersey, U.S.A. and the parties agree to submit to the jurisdiction of the Courts of New Jersey in connection with any dispute relating to this Agreement.
10. Contact Information
You can contact us by writing or email us at the address below:
Voice OnClick
1181 Edgewater Ave.
Ridgefield, NJ 07657
United States
U.S. toll free : 1.855.662.5425
email : info@voiceonclick.com